Refund and Returns Policy

Introduction

This policy outlines the terms and conditions for refunds and returns at melvinta. By making a purchase, you agree to these terms. Please read them carefully.

Eligibility for Returns

Return Conditions

Items must be returned in their original condition, unused, and with all tags attached. Returns are accepted within 30 days of the delivery date.

Non-Returnable Items

Certain items, such as personalized or custom-made products, are not eligible for return unless defective or incorrect.

Refund Process

Processing Time

Refunds are processed within 7-10 business days after we receive and inspect the returned item. The refund will be issued to the original payment method.

Shipping Costs

Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part.

How to Initiate a Return

To start a return, contact us at [email protected] or call +1 (904) 911-8124. Provide your order number and reason for return. We will guide you through the process.

Contact Information

For questions about this policy, reach us at:

• Email: [email protected]
• Phone: +1 (904) 911-8124
• Address: 61 Northeast Main Drive, Jacksonville, Florida 32251, United States

Disclaimer

This policy is subject to change without notice. We are not liable for issues arising from misuse of products or failure to follow return instructions. For full terms, visit https://www.melvinta.store.